Structure data variables to power your operations
Establish custom variables, schemas, and tag cases dynamically. Pass metadata parameters into outbound messages, API webhooks, and rules engines.
Declaring Custom Schemas
Create variables that represent your real business context. Define datatypes like currency (Deal Amount), dates (SLA Due Date), select menus (Country Codes), or booleans (Requires Review).
- No-code field maps: Add and name variables via visual dropdown controls.
- Input Validations: Guarantees variables carry correctly formatted data before execution.
Token Variable Injection
Put your attributes to work. Inject dynamic tokens directly into automated email templates, Slack notifications, or webhook parameters. Communicate details automatically with no manual copying.
- Curly-Brace Placeholders: Type {{customer.name}} to inject case metadata.
- Webhook Payload Mapping: Assemble complex JSON payloads dynamically.
Dear {{assignee.name}}, the case for {{client.company}} (valued at ${{case.value}}) requires review before the deadline: {{case.sla_deadline}}.
Data-driven process optimization
How enterprise teams utilize variables to coordinate automation.
SLA Calculations
Set deadlines based on attributes. If the case priority is marked "Critical", automatically set the SLA deadline variable to 2 hours from submission.
Product Specific Routing
Route by product tags. Direct software access requests to IT, physical device requests to Inventory Operations, and credit card applications to Finance compliance.
Dynamic Database Tags
Populate database schemas. Pass step attributes directly into SQL databases or internal datastores without writing separate query lines.
SCIM and Metadata Mapping
Inject external metadata variables easily. Technoflow's API permits passing a nested JSON body, instantly mapping properties to existing design canvas attributes.
Flexible Payload Parser
Extract fields from nested API structures without writing code or building middleware.
Data Integrity Checks
Enforce types dynamically to prevent string values from entering numeric properties.
Metadata Attribute Schema
Attribute Engine FAQs
Frequently asked questions about Technoflow's metadata tagging.